Repair request Q&A
Answers before you book.
Prepare the information that makes the request easier to route.
Common questions
Know what to send.
What information is needed?
Brand, appliance type, model number when available, the main symptom or error code, service ZIP and best callback number.
Where is the model number?
It is commonly inside a door frame, drawer, compartment or removable panel. A clear label photo is helpful.
What should I do if a refrigerator is warming?
Keep doors closed, protect temperature-sensitive contents and submit the current temperature, model and when the problem began.
Can property managers submit requests?
Yes. Include the resident or estate contact, access instructions and preferred scheduling window.
Are you affiliated with the listed manufacturers?
No. Brand names identify appliances serviced. No manufacturer affiliation or factory authorization is implied.
Can I text the model label?
Once the business phone number is added, the persistent Text Details button opens a prepared text message.